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Conditions

1. SCOPE

The following terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2. CONTRACTUAL PARTNERS, CONCLUSION OF CONTRACT, POSSIBILITIES OF CORRECTION

The purchase contract is concluded with Livvley.

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the ordering process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after submitting your order, you will receive another confirmation by email.

3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE

The language(s) available for concluding the contract: German

We save the contract text and send you the order data and our general terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.

4. DELIVERY TERMS

We deliver free of charge.

We only deliver by mail. Unfortunately, a self collection of the product is not possible.

We do not deliver to packing stations.

5. PAYMENT

The following payment methods are generally available to you in our shop:

Credit card
During the ordering process you provide your credit card details. Your card will be charged immediately after you place your order.

Immediately by Klarna
In order to be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after you place your order. You will receive further information during the ordering process.

Google Pay
In order to be able to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), you must be registered with Google, have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You'll get more information during the ordering process.

Apple Pay
In order to be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple and have the Apple Pay function activated , identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

6. RETENTION OF TITLE​​​​​​​

The goods remain our property until full payment.

7. WARRANTY AND GUARANTEES

​​​​​​​7.1 Liability for defects

The statutory liability law for defects applies.

7.2 Warranties and customer service

Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.

8. DISPUTE RESOLUTION​​​​​​​

The European Commission provides a platform for online dispute resolution (OS), which you can find here . We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

Free Shipping

Worldwide shipping with DHL GoGreen - Free and with tracking.

More information in our shipping conditions

Refund warranty

Unsatisfied? Simply contact us and you will receive your money back.

Customer service superheroes

We attach great importance to your satisfaction! We are 100% there for you and will respond quickly to your questions.